Returns & Exchanges
At BETAFPV, we stand by the quality of our drones and components, offering a 30-day return window for items in original, unused condition to ensure your flight experience is nothing short of exceptional.
Return Process
- 1.Initiate Request
Contact our support team via the ticket system or email within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number.
- 2.Prepare Package
Pack the item securely in its original packaging, including all accessories, manuals, and the provided RMA form to prevent damage during transit.
- 3.Ship Items
Send the package to our designated service center using a trackable shipping service; please note that customers are responsible for return shipping costs.
- 4.Inspection & Refund
Once our technicians verify the product's condition and functionality, your refund or exchange will be processed within 5-7 business days.